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Experience |
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I was given the responsibility of implementing a defect-tracking system into a company that did not have one. I researched a number of tools and I also have prior experience working with SQA [Rational] and Lotus Notes. I found that of all the tools, none could compare to DevTrack as far as rich functionality, ease of use, total customization and reasonable price.
Jenifer Booth
Lead Quality Engineer
TargetNet
Toronto, Canada
We looked for a distributed defect-tracking solution for over 18 months. As an ISO 9000 accredited localized company, we were simply unable to find anything that was powerful, scalable and easy to use until we discovered DevTrack. We looked long and hard. DevTrack was the clear favorite each time. Both the end-user staff and System Administrators find it unbelievably easy to use, administer, and customize.. The integration with Microsoft's Visual SourceSafe is also quite nice.
Stephen Holmes
Engineering Manager
LionBRIDGE Technologies
Dublin, Ireland
The primary reason we chose DevTrack was ease-of-use. The [Microsoft] SQL Server support is also very important.. We have become 25-30 percent more efficient using DevTrack.. One primary reason, in a business sense, for us becoming a more mature development organization is our use of DevTrack. We are able to plan better now. (A full case study can be reviewed on this Web site under Case Studies.)
Art Gust
Quality Assurance Manager
GeoGraphix
Denver, CO
We choose DevTrack over Visual Intercept [Elsinore Technologies] because of its ease-of-use, intuitive design, and it is easy to explain to the rest of the team. The DevTrack interface is better; one window with everything right there. The GUI is superior. It is also easy to administer. The searching, reporting, and customization is also better in DevTrack. The searching is powerful and the reporting is quite nice. The extensive out-of-the-box reporting covers most of the basics.
Mike Holtz
Project Manager
Shavlik Technologies
(Microsoft Solution Partner)
White Bear Lake, MN
The ease-of-use is incredible and the learning curve was very small - most users were trained in under 10 minutes. The performance of DevTrack has been exceptional.
Shirley Siler Foote
QA Manager
Micro Information Products
Austin, TX
DevTrack helps us make our deadlines and focus our resources. I would say that we are anywhere from 25 to 40 percent more productive using DevTrack, which is very significant. When you realize that a difference of three or four percent is the difference between profit and loss, 30 percent is really significant. (A full case study can be reviewed on this Web site under Case Studies.)
Pierre Cloutier
Partner
Progeny Software
Nova Scotia, Canada
C3 Computer Telephony is Europe's Leading Company specializing in Computer Telephony. As with most successful companies, the challenge of keeping pace with the changing needs of the marketplace and our own expansion from a small development team to a medium one is a major undertaking.
One of the requirements for a smooth transition was a system for controlling many products with input from customers, management, technical support and sales. We looked at several products - including established market leaders - but chose DevTrack based on cost, ease-of-use and its [Microsoft] SQL Server capability. We very quickly noticed improvements in the way we performed as a team. Issues were prioritized better and our turnaround from initialization to product release has improved by 25%. The range and depth of reports in DevTrack is such that we can now effectively monitor and analyze the development process and implement timely corrective action.
In short, DevTrack has become an invaluable tool in helping to produce quality products and we fully recommend it to anyone wishing to manage software development better
Robert Naicker
Quality Manager
C3 Computer Telephony
Cambridgeshire, UK
We first purchased DevTrack to be our incident-tracking system. Because of its ease-of-use, folks in other departments wanted to use it to track other items. We now [also] use it as a work-order system and a task list. (A full case study can be reviewed on this Web site under Case Studies.)
Robert Lachner
President
RxLaser
Brea, CA
I recently downloaded DevTrack and installed it on [Microsoft] SQL Server within one hour, with no difficulty whatsoever. That was really impressive. I was then able to easily create my own project and start using the product immediately. You have also opened up your product enough to let me do some things ... for example, DevTrack allows users to do things like create my own custom Crystal Reports, and use them within your program. That is really nice. It's very easy to use and you folks have thought of everything.
I had first tried Track Record [Underware, Inc.], and was so frustrated after two hours, I sent it back. Track Record uses dBase ... DevTrack is ODBC compliant, so I can use any ODBC-compliant database. You did a good job.
Mark Anderson
Vice President, Research & Development
Pilgrim Software Development
Wareham, MA
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DevSuite
Experience
